F.A.Q.

WHAT IS TREATER?

Treater is a gifting app that allows you to send digital gift cards to your friends and loved ones instantly whenever you like. Treater helps you celebrate birthdays, job promotions and other special events.

Do I have to pay a fee to use TREATER? 

The app is free to download and you only pay for the value of your gift card as well as a small customization fee. 

How do I send a gift card? 

Once your pay with your credit card and your transaction is approved, you will receive an ''ACTIVATE your GIFT CARD'' email that will allow you to activate the gift card and send back to your friend instantly via Email, SMS or FB Messenger. Your friend doesn’t need the TREATER APP to redeem your gift!

Does my friend need the TREATER app to redeem my gift card?

Not all all! All they need is the gift card code that they were sent. If they have the TREATER APP they can add the Gift-Card to their APP.

What if my friend failed to received or accidentally deleted my card? 

Don’t worry. From your TREATER app you can send the gift card again and again from your gift cards section.

Can I use TREATER if I’m not of Facebook? 

Yes you can create a TREATER account using your email address.

How do I redeem my gift card? 

Simple! Just present your gift card to the suggested restaurant or at any participating TREATER partner restaurant and they will validate the code on their end. The list of participating restaurant can be viewed on the TREATER APP. 

Can I get a refund if I change my mind?

All Sales are final. If you believe there has been an error please contact us

How long is the gift card valid for? 

That’s the best part! There is no expiry date on your card. 

TREATER reserves the right to apply a dormancy fee. Please consult our Terms of Service

What happens if there is a balance remaining on the card?

You can use the balance at any other participating TREATER partner. Log into your TREATER APP to check out our TREATER Partner.

What if the merchant for my gift card is no longer around? 

You can use the gift card at any participating TREATER partner. Log into your TREATER APP to check out our participating TREATER Partner.

Still have questions?

We’re here to answer. Send us a message at giftcard@treater.co